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Supporting Newcomers & Refugees

Newcomer to Canada? Take Advantage of These Settlement Services

Immigrant family-OCASI
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Immigrant family-OCASI
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Did you know that settlement services are available across Ontario to help newcomers to make a home in their new community and build a new life in Canada?

Settlement services are available to all new arrivals in English and French. In addition, many community agencies provide settlement services in several other languages. Services are free and always confidential.

Throughout the COVID-19 pandemic, settlement services have continued to operate. There are services to help new arrivals to fill out application forms, interpretation and translation services, help find a job, training, schools, housing, and health and mental health-care services. 

In addition, there are classes to learn English or French, information about other community services, recreation programs, services for new mothers, youth, and seniors, and opportunities to connect with other new arrivals and people in the local community.

In Ontario, newcomers can find organizations and services for people who are lesbian, gay, bisexual, trans, queer, questioning, intersex, and asexual (LGBTQIA+). They can also find services for newcomers with disabilities.

As service organizations begin to move gradually to full re-opening in person, you can expect to see settlement staff in places such as schools, libraries, and community centres. These staff will answer questions and connect people to services provided in other locations. Each organization providing settlement services may also have other complementary programs and events in the community.

Do you live in Ontario, and are you new to Canada? Contact your local settlement service organization to find out what services are available for you and your family. 

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