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Employee Wellness & Total Rewards

Improving Employee Attraction and Retention with an Employee Value Proposition

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Every day, over 8,000 TransLink enterprise employees proudly and diligently come to work to help millions of Metro Vancouverites move through the growing region. They achieve this by providing the public with convenient, reliable, affordable, safe, comfortable, and low-carbon transportation options that get them to the people and places that matter most.


The TransLink enterprise also has four operating companies: British Columbia Rapid Transit Company (SkyTrain)Coast Mountain Bus CompanyWest Coast Express, and Metro Vancouver Transit Police. Together, they’re delivering for their customers today and planning for a better tomorrow.

It isn’t just the shared commitment to connect the region and enhance its livability that makes TransLink a great place to work, it’s their focus on the employee experience. TransLink understands that fostering a positive employee experience not only enhances individual and collective performance within the organization, but also contributes to an improved customer experience.

Elevating this concept further, this spring, TransLink launched a new way to showcase all the programs and offerings available to their people through five key pillars: 

  • Flexibility – giving eligible employees flexibility over how they work. 
    • Personal growth – helping employees grow both personally and professionally. 
    • Well-being – providing a range of holistic well-being offerings and encouraging employees to use them. 
    • Shared purpose – inspiring employee action on important social and environmental issues. 
    • Connections – strengthening people’s work, family, and community connections. 

At TransLink, the future of how we work is here.

In the wake of the pandemic, the dynamics of work, and the modern workplace, have gone through profound transformations, with many people making the shift to continuing to work from home to better balance their life/work priorities. TransLink has been actively building on their remote and hybrid working options established during the pandemic, seeking input from their employees and looking for new ways to evolve and elevate the overall work experience. This has proven to not only be a compelling tool for attracting and retaining top talent, but has also resulted in numerous operational and performance advantages.  

TransLink has restructured the leadership culture with an emphasis on equity, diversity and inclusion, and psychological safety. 

As the Metro Vancouver region prepares to welcome one million new residents over the next 30 years, TransLink is ensuring that leaders at all levels – supervisory, management, and senior executive – have the right skills to deliver major initiatives to support the growth of the region and expansion of the transit system.

To meet this need, TransLink recently partnered with the University of British Columbia (UBC) Sauder School of Business to establish its Enterprise Leadership Development Program – the largest leadership development undertaking of its kind for the organization, and for UBC. This mandatory two-year program, which is highly iterative and experiential, centers on the key interpersonal skills leaders need to succeed in complex situations.

One key aspect to the program is a focus on psychological safety, equity and empathy in leading others, all of which are integrated into every single learning module. The TransLink enterprise knows that a people-centric approach to leadership is imperative for the organization to deliver on their strategic priorities, which requires significant relationship building, engagement and consultation, both internally and externally.

Employees rally around a shared purpose.

TransLink and its operating companies believe it is their responsibility as the backbone of Metro Vancouver’s sustainable transportation system, to better communities and enhance the livability of the region. That means reducing their greenhouse gas emissions to net zero. It means being a part of the community through outreach events and partnerships and annual charitable giving campaigns. It also means ensuring that customers are safe and comfortable — and that transit works well and is accessible to all. Identifying and communicating this purpose is key to attracting passionate and driven talent who share similar values, and who want to be part of a team set on improving the world around us.

As one of BC’s Top Employers, TransLink is committed to building a workforce that mirrors its diverse communities. 

The TransLink enterprise is committed to fostering an inclusive, equitable, and accessible workplace, recognizing the unique value and skills every individual brings. They offer comprehensive benefits packages, and all employees receive a Compass Card transit pass.

Visit translink.ca/careers to learn more and view current employment opportunities.

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