Home » Industry & Business » What a Small Business Needs in a Shipping Partner

Omar Rajani

Senior Manager – Small Business Marketing, Canada Post

Shipping is an unavoidable cost for small business owners. Canada Post offers a unique service to streamline and simplify the process.

Small business owners have a lot of control over nearly every aspect of their business, from product development to marketing, but shipping is beyond the reach of even the most dedicated business owner.

Once you sign over your product to a shipping company, it’s out of your hands. That can be stressful, since seamless shipping is a key component of customer experience, and factors into a company’s reputation—especially in the unforgiving world of online reviews.

No matter how good a product is, no one likes dealing with slow, unreliable shipping. That’s why it’s so important for business owners to have a shipping partner they can trust.

How to choose the right shipping partner

Affordability, reliability, and ease of use for customers are the three pillars of a good shipping program for a business of any size. It helps to receive discounts for shipping in large quantities, and you’ll need a reliable tracking system to keep your customers up to date.

Canada Post’s Solutions for Small BusinessTM program offers discounts of up to 47% internationally and 37% domestically, depending on the annual quantity you ship. It also offers up-to-date tracking, all the way from point A to point B. Customers can easily access tracking information and sign up to receive updates on their shipment via email.

What if your customer isn’t home when their shipment arrives? No problem—the package can be left at their door, or await retrieval at one of 6,200 Canada Post locations nationwide. No need to drive to a warehouse on the other side of town. It’s all a part of facilitating a seamless customer experience—and fostering brand loyalty in the process.

Save time with Snap Ship — an award-winning program

You shouldn’t spend a minute longer dealing with shipping than you have to. After a lengthy period of surveying its business customers, Canada Post found that most don’t have time to interrupt their day-to-day operations and run to the post office to drop off a package.

Snap Ship is an easy-to-use online tool that lets you print shipping labels and schedule a parcel pickup for a flat rate of only $3.50, right from the convenience of your home. Save your time and spend it where it counts: on growing your business. Growing your business can get complicated, Canada Post helps to keep it simple.

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