Innovating Canada
customer experience
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s Sponsored
How a Virtual Assistant Is Revolutionizing the Museum Experience
MCpl Lana recently joined the Ontario Regiment RCAC Museum, but she isn’t any ordinary recruit: she's a virtual assistant — an AI — developed by CloudConstable.
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Helping Employees Stay Well During the COVID-19 Pandemic
Learn how virtual health care companies like Wello can help support Canadians during this challenging time by providing apps and free resources.
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When Pharmacies Are Healthy, We Can Help You Stay Healthy
Sandra Hanna, Pharmacist and CEO of the Neighbourhood Pharmacy Association of Canada, has three requests to help your pharmacies serve you during COVID-19.
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Hydro One: Supporting Customers During the Pandemic
Hydro One is offering financial assistance and payment flexibility to customers experiencing hardship during COVID-19 by introducing a Pandemic Relief Fund.
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Making Check-Out Convenient
Nader Henin, Interac's Assistant Vice President of Commerce, explains how Interac helps retailers implement frictionless payment experiences for consumers.
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After 20 Years, eBay is Still Leading the Way
eBay.ca turns 20 this year, and as a facilitator of consumer-to-consumer and business-to-consumer online sales, it has been a long-time retail leader.
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Affordable Innovation Can Help Independent Businesses Remain Competitive
There are things small businesses can do to ensure they stay competitive in the digitally-dependent retail industry — and Moneris is here to help.
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Bob Phibbs, the Retail Doctor, on the Effects of Retail Trends
There are more factors than ever for retailers to consider, so we asked Bob Phibbs, the Retail Doctor, for his insights on the retail industry.
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The Future of Retail in Canada
The Retail Council of Canada and the Canadian Federation of Independent Business work with businesses and government to help Canadian retailers thrive.
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Cleared for Takeoff: How WestJet Is Using AI to Raise the Bar on Guest Experience
Meet Juliet, an AI-powered chatbot that was first integrated into WestJet's Facebook Messenger and has since expanded to the Google Assistant platform.
