Innovating Canada
customer experience
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s Sponsored
Canadian Small Businesses Thrive Thanks to Visa
Today’s small businesses have ever-increasing security and privacy needs, while leveraging the latest payment technologies. Learn how Visa helps them out.
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Start a Small Business with the Right Guidance
Small business owners might want to look past big banks for cash and advice — learn how credit unions can be your best get the resources you need.
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The Credit Union with Small Business Solutions
According to Derek Turner, Coast Capital Savings’ Senior Vice President of Commercial Operations and Small Business, 98% of businesses in Canada are considered small businesses; they’re vitally important for our economy. But small business owners face many unique challenges, including being pressed for time, balancing multiple business functions, and often not having access to extra...
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How to Find a Loan for Your Small Business — ASAP
Online lenders are gaining in popularity, but most of these companies are algorithm-first, people-second. Here’s one lender standing out from the pack.
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What a Small Business Needs in a Shipping Partner
Shipping is an unavoidable cost for small business owners. Canada Post offers a unique service to streamline and simplify the process.
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How to Deliver the Perfect Customer Experience
Whether you sell a product or service, customers arrive with expectations — especially in franchising. Learn four ways to keep customers coming back.
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Know Your Customer (Online): The Catalyst for Trust in Mobile Banking
Canadians no longer want to walk into a physical bank to transact business, and they expect their finances to easily cross international borders with them.
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Modernizing Payments Creates Opportunities
The future of payments is data: Payments Canada’s Modernization initiative includes integrating the ISO 20022 messaging standard into Canada’s payment infrastructure upgrade. This creates cost savings and innovation opportunities for businesses and benefits to consumers.
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Canadians Reaping Benefits, Powered by Prepaid
Consumers, businesses, & government contributed to the growth of prepaid solutions that continues to play a valuable role in Canada’s financial ecosystems.
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Find Loyalty Programs That Work for You — And Your Customer
With dozens of loyalty programs for Canadians to choose from, how do companies decide which programs best suit their — and their customers' — needs?
